[rt-users] Empty Ticket Content

Jesse Vincent jesse at bestpractical.com
Thu Jul 22 11:51:02 EDT 2004




On Thu, Jul 22, 2004 at 06:31:58PM +0300, Odhiambo Washington wrote:
> Global scrip:
>  
> On Owner Change Notify Owner with template Transaction
>  
> Now when I 'Take' a ticket, I get notified, but there is no ticket
> content. What I get says:

Right. Because that's the generic transaction template, which tries to
print out the transaction's content..Which is blank on a "take"
transaction.



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