[rt-users] RT 3.2.1 & RTFM 2.0.4 Failure during ticket display.
Kent
drizit at gmail.com
Thu Jul 22 12:00:18 EDT 2004
Apache 1.3/FastCGI/Perl 5.8.3/Solaris 9/RT 3.2.1/RTFM 2.0.4
Just upgraded from RT 3.2.0 / RTFM 2.0.3.
I did move my old RT3 directory out of the way then did the install for 3.2.1.
After that I did the install for RTFM 2.0.4. No errors were noted and
I do have all the required perl modules include the extra 3 that RTFM
asks for.
P.S. HTML::Format does not appear to exist on CPAN per RTFM's README.
However HTML::Formatter does exist and appears to be the same module.
When trying to look at a ticket display that has linked RTFM documents
in the comments one of them blows up with the error below. Some of the
other RTFM doc's appear properly in the ticket before the error is
noted.
error: Can't call method "Id" on an undefined value at
/usr/local/rt3/lib/RT/URI/fsck_com_rtfm.pm line 147.
context:
...
143: }
144: }
145:
146: $self->{'object'} = $article;
147: return ($article->Id);
148: }
149:
150: =head2 IsLocal
151:
...
code stack: /usr/local/rt3/lib/RT/URI/fsck_com_rtfm.pm:147
/usr/local/rt3/lib/RT/URI.pm:122
/usr/local/rt3/lib/RT/Transaction_Overlay.pm:610
/usr/local/rt3/lib/RT/Transaction_Overlay.pm:515
/usr/local/rt3/share/html/Ticket/Elements/ShowTransaction:28
/usr/local/rt3/share/html/Ticket/Elements/ShowHistory:84
/usr/local/rt3/share/html/Ticket/Display.html:39
/usr/local/rt3/share/html/autohandler:199
raw error
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