[rt-users] RTx::Shredder related question

Asif Iqbal iqbala-rt-users at qwestip.net
Thu Jul 22 13:26:09 EDT 2004


Hi 

I am trying to use RTx::Shredder to delete tickets that are in 'deleted'
status.

However when I run the command as

rtx-shredder 2004-07-22 

I get Tickets list empty. But when I look for the deleted tickets in
mysql using the command

select count(*) from Tickets where status = 'deleted';

I get 120

What am I doing wrong?

Thanks
-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There's no place like 127.0.0.1



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