[rt-users] RTx::Shredder related question

[Ruslan U. Zakirov]

Asif Iqbal wrote:
> Hi 
> 
> I am trying to use RTx::Shredder to delete tickets that are in 'deleted'
> status.
> 
> However when I run the command as
> 
> rtx-shredder 2004-07-22 
> 
> I get Tickets list empty. But when I look for the deleted tickets in
> mysql using the command
> 
> select count(*) from Tickets where status = 'deleted';
> 
> I get 120
> 
> What am I doing wrong?
You should apply patch to your RT instance. Current RT API implentation 
doesn't allow fetch deleted tickets. This only add flag to RT::Tickets 
objects and Shredder use it.

				Best regards. Ruslan.
> 
> Thanks