[rt-users] diabling autoreply for a queue

Todd rt at chaka.net
Fri Jul 23 09:09:01 EDT 2004


Change the condition to User Defined and use this code:

my $trans = $self->TransactionObj->Type;
my $queue = $self->TicketObj->QueueObj->Name;
if ($trans eq 'Create' && $queue ne 'My Queue Name') { 
  return 1; 
}
0;

On Fri, Jul 23, 2004 at 11:07:28PM +1000, Sam Tilders wrote:
> Hi Folks,
> 
> I've search the list archives and the wiki and faqs but
> I can't find an answer to if this is possible.
> 
> Can a queue be set not to send an autoreply on mailgate ticket
> creation?
> 
> - Sam
> 
> -- 
> Sam Tilders
> sam at jovianprojects.com.au
> (Move to Jupiter)
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com



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