[rt-users] diabling autoreply for a queue

Sam Tilders sam at jovianprojects.com.au
Fri Jul 23 10:09:03 EDT 2004


On Fri, Jul 23, 2004 at 09:09:01AM -0400, Todd wrote:
> Change the condition to User Defined and use this code:
> 
> my $trans = $self->TransactionObj->Type;
> my $queue = $self->TicketObj->QueueObj->Name;
> if ($trans eq 'Create' && $queue ne 'My Queue Name') { 
>   return 1; 
> }
> 0;

Thanks, that worked great. and answered another question I had
which was about what format custom conditions took.

Cheers.

- Sam


-- 
Sam Tilders
sam at jovianprojects.com.au
(Move to Jupiter)



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