[rt-users] EX_TEMPFAIL

[Jarrod Loidl]

Hi Raymond,

I had the exact same problem.

Turned out I forgot to go to Group rights and give everyone the Create
Ticket privelege.

That fixed it for me. Double check you have that enabled inside RT.

On Tue, 2004-07-27 at 04:53, Raymond Norton wrote:
> I am trying to trouble shoot the mail log errror:
> 
> stat=Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL
> 
> 
> I see some people instructing others to run rt-mailgate in --debug mode from
> the command line, but outside of the following I don't quite understand how
> to get it to debug.
> 
> ./rt-mailgate --action correspond --queue villageranch --url
> http://domain.com --debug
> 
> This causes my shell to act as though it is going to give me some output,
> but it does not produce anything.
> 
> What else should I be adding to get a proper debug output?
> 
> 
> 
> 
> 
> Raymond Norton
> LCTN
> admin at lctn.org
> 
> 
> To Infinity and beyond!
> 
> --Buzz Lightyear
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
-- 
Jarrod Loidl
IT Security of Infrastructure Services,
Information Technology Services, Monash University - Clayton
Phone: +61 3 99052055    Fax:   +61 3 99054746
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