[rt-users] Integrating RT with Bugzilla

[Ruslan U. Zakirov]

Dave Harrison wrote:
> Hi All,
> 
> I'm trying to configure RT to notify bugzilla (to create a bug) in some
> way, so that when a new ticket is created, bugzilla gets a new bug.
> 
> Is there a native way in RT that I can assign specific actions to events ?
> 
> Is RT scriptable in some way ? (I can't find any reference to
> script-ability) or am I going to have to modify RT itself for this ?
Configuration -> Global -> Scrips
Configuration -> Queues -> <Select queue> -> Scrips

RT perl API
RT CLI
and soon RTx-(Atom/Client)

> 
> cheers
> Dave
>