[rt-users] Integrating RT with Bugzilla

Asif Iqbal iqbala-rt-users at qwestip.net
Sat Jul 31 11:36:41 EDT 2004


Ruslan U. Zakirov wrote:
> Dave Harrison wrote:
> >Hi All,
> >
> >I'm trying to configure RT to notify bugzilla (to create a bug) in some
> >way, so that when a new ticket is created, bugzilla gets a new bug.

I am interested in this too. Could RTIR be used as a replacement or
alternate of bugzilla or RT would be the choice of replacement?

> >
> >Is there a native way in RT that I can assign specific actions to events ?
> >
> >Is RT scriptable in some way ? (I can't find any reference to
> >script-ability) or am I going to have to modify RT itself for this ?
> Configuration -> Global -> Scrips
> Configuration -> Queues -> <Select queue> -> Scrips
> 
> RT perl API
> RT CLI
> and soon RTx-(Atom/Client)
> 
> >
> >cheers
> >Dave
> >
> 
> _______________________________________________
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

-- 
Asif Iqbal
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