[rt-users] Stats problem with RT3.2.1

[Kelly F. Hickel]

> -----Original Message-----
> From: Michael S. Liebman [mailto:m-liebman at northwestern.edu]
> Sent: Friday, July 30, 2004 8:02 AM
> To: Bryan Pennington
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Stats problem with RT3.2.1
> 
> On Fri, Jul 30, 2004 at 07:16:11AM -0500, Bryan Pennington wrote:
> >
> > I disabled the mod_j2k so those errors went away. However I still
get:
> >
> > [notice] child pid ##### exit signal Segmentation fault (11)
> >
> > Everytime I try to create a graph.
> 
> You still haven't told us if you are using mod_perl or fastcgi to run
> RT. What version of Perl? What exact versions when you say "the
> latest" GD and GD::Graph?
> 
> > Is someone else using Stats3 successfully with RT 3.2.1?
> 
> Yup, I am and I'm sure Kelly and Rik are also. I'm running on FC1, RT
> 3.2.1, httpd-2.0.50, perl-5.8.3, mod_fastcgi-2.4.2, gd-2.0.17 and GD
> 2.11.
[Kelly F. Hickel] Unfortunately, I'm not!  All of my hardware is now
tied up with production instances, I'm waiting on a new machine so that
I can apply Rik's latest fixes and try to get it better integrated with
the latest RT.  That said, I wouldn't expect problems with the graphics.
> 
> > Can someone tell me how to test the Chart script from the command
line
> to
> > determine if it's my web server or Chart itself? I tried to cut and
> paste
> > from the html source with no luck.
> 
> There should be a test script included in either the statistics
> distribution or the GD distribution itself. At least one of those had
> it at some point.
[Kelly F. Hickel] As far as I know, there's no test script with
Statistics, there are some tests with GD and you definitely should start
by running those.

> 
> Michael
> --
> Michael S. Liebman                      m-liebman at northwestern.edu
>                   http://msl521.freeshell.org/
> "I have vision and the rest of the world wears bifocals."
>         -Paul Newman in "Butch Cassidy & the Sundance Kid"
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--
Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc.
952.345.8677
kfh at mqsoftware.com