[rt-users] bug in SEARCH - watcher

vinita vigine MURUGIAH vinita at cs.mu.OZ.AU
Thu Jun 3 01:21:12 EDT 2004


HI I have 2 problems

1) Search for Cc doesn't return any result, also following error found 
in rt.html
[Thu Jun  3 04:59:28 2004] [error]: RestrictionsToClauses: I don't know 
about Cc yet at /local/host/apps/rttest/lib/RT/Tickets_Overlay.pm line 1976.

After I did the following it worked

[vinita at mulga] RT [2:108] rcsdiff Tickets_Overlay.pm
===================================================================
RCS file: Tickets_Overlay.pm,v
retrieving revision 1.1
diff -r1.1 Tickets_Overlay.pm
104a105
 >     Cc                    => ['WATCHERFIELD' => 'Cc',],



2) There is no way to list all the tickets I created (requester) and all 
the ticket I'm watching as Cc.(not sure the fix yet)
If I do a search for 'requester email address is <myemail>' followed by 
'Cc email address is <myemail>' the query are joined by 'AND'
what I need is a 'OR' join.

I'm think of doing something to Tickets_Overlay::LimitWatcher,
Instead of passing the TYPE as the FIELD can we fix a string say called 
'Watcher' so that the quires will be 'OR'ed???

Any idea??
Thanks

-- 


warm regards
Vinita Vigine Murugiah
Email : vinita at cs.mu.oz.au 

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