[rt-users] Bulk removal of Requestor ends in "Could not find that principal"
Thomas Herrmann
thomas.herrmann at teleteach.net
Thu Jun 3 05:50:00 EDT 2004
Hi all,
i want to remove a requestor in a couple of tickets via the bulk ticket update.
Unfortunately, i allways get the error message "Could not find that principal".
I have tried the Name, the e-mail and the numerical id of the requestor.
The removal of the requestor via "People" in a single ticket update has no
problem (but i want to change over 50 tickets....).
Any hints?
Thanks a lot!
Thomas
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Teleteach GmbH
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Tel. +49.8171.929590, Fax +49.8171.929592
http://www.teleteach.de/
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