[rt-users] Bulk removal of Requestor ends in "Could not find that principal"

Thomas Herrmann thomas.herrmann at teleteach.net
Thu Jun 3 05:50:00 EDT 2004


Hi all,

i want to remove a requestor in a couple of tickets via the bulk ticket update.

Unfortunately, i allways get the error message "Could not find that principal".

I have tried the Name, the e-mail and the numerical id of the requestor.

The removal of the requestor via "People" in a single ticket update has no
problem (but i want to change over 50 tickets....).

Any hints?

Thanks a lot!
Thomas


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