[rt-users] I'm stuck

Thomas Pfau pfau at nbpfaus.net
Thu Jun 3 19:29:16 EDT 2004


Are you setting up RT in a virtual host configuration?  Make sure 
there's a 'Order allow,deny' and 'Allow from all' in the <Location /> 
section.

Roland, Ryan M wrote:

>I've had that exact same issue with Apache1 and modperl1 on Gentoo.
>
>Everything else during install goes swimmingly, but when I direct a
>browser at the site, I get a Forbidden error.
>
>Looking at the error_log on the server I get an error like 'Access
>denied to client due to server configuration.'   Here are some details
>on users/perms:
>
>Apache is running as user: apache
>I ./configured with --with-web-user=apache --with-web-group=apache
>I installed to /usr/local/rt3
>/usr/local/rt3 (and all subdirectories) have permissions of 755
>Files in /usr/local/rt3/share/html all have 755
>
>So, I'm stumped too.  If anyone else has solved this issue, I'd
>appreciate some guidance as well.
>
>Thanks,
>
>
>
>
>Ryan Roland
>
>Application Developer
>Information Technology
>Division of Recreational Sports
>Indiana University
>
>812.855.9617
>rmroland at indiana.edu
>
>
>-----Original Message-----
>From: rt-users-bounces at lists.bestpractical.com
>[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
>avahlkamp at txgenco.com
>Sent: Thursday, June 03, 2004 17:20
>To: Autrijus Tang
>Cc: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] I'm stuck
>
>
>Actually, no, I'm on Apache 1.3.31 with mod_perl1. Forgot to mention
>that.
>
>-Win
>
>
>|---------+---------------------------->
>|         |           Autrijus Tang    |
>|         |           <autrijus at autriju|
>|         |           s.org>           |
>|         |                            |
>|         |           06/03/2004 05:14 |
>|         |           PM               |
>|         |                            |
>|---------+---------------------------->
> 
>  
>
>>-----------------------------------------------------------------------
>>    
>>
>-------------------------------------------------------|
>  |
>|
>  |       To:       avahlkamp at txgenco.com
>|
>  |       cc:       rt-users at lists.bestpractical.com
>|
>  |       Subject:  Re: [rt-users] I'm stuck
>|
> 
>  
>
>>-----------------------------------------------------------------------
>>    
>>
>-------------------------------------------------------|
>
>
>
>
>On Thu, Jun 03, 2004 at 05:04:58PM -0500, avahlkamp at txgenco.com wrote:
>  
>
>>You don't have permission to access / on this server
>>
>>I got this on the default install. I reconfigured and put rt in the
>>/www/htdocs directory and change the default settings to point to
>>/share/html/index.html.
>>
>>I'm sure it has something to do with permissions, but I can't seem to
>>figure out what it is.
>>
>>Any suggestions?
>>    
>>
>
>Are you on Apache2 + mod_perl2?  If yes, try this in your httpd.conf:
>
>    RedirectMatch permanent (.*)/$ $1/index.html
>
>Thanks,
>/Autrijus/
>(See attached file: attqel4o.dat)
>
>
>
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>  
>


-- 
tom_p
pfau at nbpfaus.net -- http://nbpfaus.net/~pfau/

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