[rt-users] dbi will not pass user name to mysql

[Jeff_Leach at Progressive.com]

I am new to RT, and have been attempting to install v. 3.010 on Red hat
advanced Server with the following config.

DBD::mysql 2.1018... and mysql 4.0.20-standard

I continually get authentication errors to the mysql database no matter
what I do.  I have attempted to add the root user to the mysql database,
and also
wiped the database out and recreated the database.  I am not an expert in
either RT or mysql, but  what stumps me is that even when I  change the
RT_SiteConfig.pm field Set($DatabaseUser , 'root'); to any user I still get
the same error  when running make initialize-database, which follows.

[Mon Jun  7 17:34:47 2004] [crit]: Connect Failed Access denied for user:
'@localhost' to database 'rt3'
 at //data/doc_root/rt/sbin/rt-setup-database line 334
 (/data/doc_root/rt/lib/RT.pm:254)
make: *** [initialize-database] Error 255

I am not sure why it is using a blank user name.  Any help would be greatly
appreciated.

Jeff Leach
Unix Systems Administrator
x-50745