[rt-users] Error during ShowMessageHeaders can't use global @_

Kent Holloway Kent.Holloway at onvoy.com
Tue Jun 8 16:50:58 EDT 2004


I keep getting this error semi randomly from my RT 3.0.10 setup while
trying to view the history for a ticket.
This happens on multiple tickets new or old and occurs at random
intervals.
This is a new install on a test system, data was migrated from rt1 ->
rt2 -> rt3 without any problems.
17,000 tickets in system currently.
After the error occurs I can display the ticket again and it will
usually display correctly after that.
Systems is under almost no use. I am the only person testing with it at
this point.
No other applications are on this server, just RT.

Solaris 9 (w/latest patch set) on V100 hardware
512MB Ram
Perl 5.8.3
Rt 3.0.10
Mysql 4.0.20
Apache 1.3.31 w/Mod_ssl 2.8.17 and Openssl 0.9.7b
MM 1.3.0
FastCGI 2.4.2


Any suggestions would be welcomed.
Error messages listed below.

Thanks.





System error

error:  	Error during compilation of
/usr/local/rt3/share/html/Ticket/Elements/ShowMessageHeaders:
Can't use global @_ in "my" at
/usr/local/rt3/var/mason_data/obj/standard/Ticket/Elements/ShowMessageHe
aders line 10, near "if @_ "

context:  	
...  	
6:  	%#
7:  	%# This work is made available to you under the terms of Version
2 of
8:  	%# the GNU General Public License. A copy of that license should
have
9:  	%# been provided with this software, but in any event can be
snarfed
10:  	%# from www.gnu.org.
11:  	%#
12:  	%# This work is distributed in the hope that it will be useful,
but
13:  	%# WITHOUT ANY WARRANTY; without even the implied warranty of
14:  	%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU
...  	
code stack:
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm:317
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:892
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:996
/usr/local/rt3/share/html/Ticket/Elements/ShowTransaction:85
/usr/local/rt3/share/html/Ticket/Elements/ShowHistory:84
/usr/local/rt3/share/html/Ticket/Display.html:37
/usr/local/rt3/share/html/autohandler:196


raw error


Error during compilation of
/usr/local/rt3/share/html/Ticket/Elements/ShowMessageHeaders:
Can't use global @_ in "my" at
/usr/local/rt3/var/mason_data/obj/standard/Ticket/Elements/ShowMessageHe
aders line 10, near "if @_ "



Trace begun at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm
line 580
HTML::Mason::Interp::_compilation_error('HTML::Mason::Interp=HASH(0x102c
920)', '/usr/local/rt3/share/html/Ticket/Elements/ShowMessageHeaders',
'Error during compilation of :^JCan\'t use global @_ in "my" at
/usr/local/rt3/var/mason_data/obj/standard/Ticket/Elements/ShowMessageHe
aders line 10, near "if @_ "^J^J^JStack:^J
[/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm:311]^J
[/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:892]^J
[/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm:996]^J
[/usr/local/rt3/share/html/Ticket/Elements/ShowTransaction:85]^J
[/usr/local/rt3/share/html/Ticket/Elements/ShowHistory:84]^J
[/usr/local/rt3/share/html/Ticket/Display.html:37]^J
[/usr/local/rt3/share/html/autohandler:196]^J') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm line 317
HTML::Mason::Interp::load('HTML::Mason::Interp=HASH(0x102c920)',
'/Ticket/Elements/ShowMessageHeaders') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 892
HTML::Mason::Request::fetch_comp('HTML::Mason::Request::CGI=HASH(0x11ad7
48)', 'ShowMessageHeaders') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 996
HTML::Mason::Request::comp('HTML::Mason::Request::CGI=HASH(0x11ad748)',
'ShowMessageHeaders', 'Headers', '', 'Transaction',
'RT::Transaction=HASH(0x14020e4)') called at
/usr/local/rt3/share/html/Ticket/Elements/ShowTransaction line 85
HTML::Mason::Commands::__ANON__('Attachments',
'RT::Attachments=HASH(0x1369440)', 'Ticket',
'RT::Ticket=HASH(0x135e564)', 'AttachmentContent',
'RT::Attachments=HASH(0x1377e5c)', 'ShowHeaders', undef, 'Collapsed',
undef, 'AttachPath', '/Ticket/Attachment', 'UpdatePath',
'/Ticket/Update.html', 'Ticket', 'RT::Ticket=HASH(0x135e564)',
'Transaction', 'RT::Transaction=HASH(0x14020e4)', 'ShowHeaders', undef,
'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1,
'Attachments', 'ARRAY(0x13fd118)', 'AttachmentContent',
'HASH(0x140a3dc)') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x14
35db0)', 'Attachments', 'RT::Attachments=HASH(0x1369440)', 'Ticket',
'RT::Ticket=HASH(0x135e564)', 'AttachmentContent',
'RT::Attachments=HASH(0x1377e5c)', 'ShowHeaders', undef, 'Collapsed',
undef, 'AttachPath', '/Ticket/Attachment', 'UpdatePath',
'/Ticket/Update.html', 'Ticket', 'RT::Ticket=HASH(0x135e564)',
'Transaction', 'RT::Transaction=HASH(0x14020e4)', 'ShowHeaders', undef,
'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1,
'Attachments', 'ARRAY(0x13fd118)', 'AttachmentContent',
'HASH(0x140a3dc)') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef, 'Attachments',
'RT::Attachments=HASH(0x1369440)', 'Ticket',
'RT::Ticket=HASH(0x135e564)', 'AttachmentContent',
'RT::Attachments=HASH(0x1377e5c)', 'ShowHeaders', undef, 'Collapsed',
undef, 'AttachPath', '/Ticket/Attachment', 'UpdatePath',
'/Ticket/Update.html', 'Ticket', 'RT::Ticket=HASH(0x135e564)',
'Transaction', 'RT::Transaction=HASH(0x14020e4)', 'ShowHeaders', undef,
'Collapsed', undef, 'RowNum', 1, 'ShowTitleBarCommands', 1,
'Attachments', 'ARRAY(0x13fd118)', 'AttachmentContent',
'HASH(0x140a3dc)') called at
/usr/local/rt3/share/html/Ticket/Elements/ShowHistory line 84
HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x135e564)',
'Collapsed', undef, 'ShowHeaders', undef, 'Attachments',
'RT::Attachments=HASH(0x1369440)', 'AttachmentContent',
'RT::Attachments=HASH(0x1377e5c)') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x13
fd2e0)', 'Ticket', 'RT::Ticket=HASH(0x135e564)', 'Collapsed', undef,
'ShowHeaders', undef, 'Attachments', 'RT::Attachments=HASH(0x1369440)',
'AttachmentContent', 'RT::Attachments=HASH(0x1377e5c)') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef, 'Ticket',
'RT::Ticket=HASH(0x135e564)', 'Collapsed', undef, 'ShowHeaders', undef,
'Attachments', 'RT::Attachments=HASH(0x1369440)', 'AttachmentContent',
'RT::Attachments=HASH(0x1377e5c)') called at
/usr/local/rt3/share/html/Ticket/Display.html line 37
HTML::Mason::Commands::__ANON__('id', 109841, 'id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x13
67314)', 'id', 109841, 'id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef, 'id', 109841, 'id', 109841)
called at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 760
HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x11ad74
8)', 'id', 109841) called at /usr/local/rt3/share/html/autohandler line
196
HTML::Mason::Commands::__ANON__('id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x11
a4870)', 'id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1072
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 1068
HTML::Mason::Request::comp(undef, undef, undef, 'id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 338
eval {...} at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm
line 297
HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x11ad748)')
called at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm
line 197
eval {...} at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 197
HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x11ad74
8)') called at /usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/Interp.pm
line 207
HTML::Mason::Interp::exec(undef, undef, 'id', 109841) called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 127
eval {...} at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 127
HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x881b38
)', 'HASH(0x11beb78)') called at
/usr/local/lib/perl5/site_perl/5.8.3/HTML/Mason/CGIHandler.pm line 76
HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH
(0x881b38)', 'CGI::Fast=HASH(0x11b1704)') called at /dev/fd/3 line 54
eval {...} at /dev/fd/3 line 54







-- 
"Want to be truly exceptional?
Be a touch insane... 
You need a little bit of insanity to do great things." -Henry Rollins
----------------------------------------
Kent Holloway - Systems Engineer - Onvoy
----------------------------------------
 



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