[rt-users] newbie needs a quick hand
Kevin Bailey
kbailey at freewayprojects.com
Tue Jun 8 18:17:56 EDT 2004
hi guys,
i have set up request-tracker1 on a debian box and its seems to be
working fine via the web interface and i have set up some users.
i have set up a queue (say queue1) and what i'd like to do is allow
clients to send emails to
queue1 at freewayprojects.com
and this should create a ticket in the queue.
is this where
rt: |"/path/to/lrt/bin/rt-mailgate general correspond"
in the docs comes in?
would i set up
queue1 at freewayprojects.com: |"/usr/bin/rt-mailgate queue1 correspond"
in the mail aliases file?
thanks for any help,
kev bailey
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