[rt-users] pdf file attachment

[Jesse Vincent]

On Wed, Jun 09, 2004 at 02:46:25PM -0400, Parimala Ramdas wrote:
> I have a weird problem with pdf files. Whenever I try to open it, it
> asks me for a Password saying that this file is protected. The headers
> for this file

And the same pdfs aren't password locked if you don't send them through
RT?
>  
> Is this allright? I haven't used attachments in RT so far... I have
> problems with pdf and tar.gz as specified in an earlier mail. I would
> like to know if this is an RT problem. Any help will be appreciated.
>  
> System info:
> linux i686
> apache 1.3.27
> mysql 3.23.55

You need to be running Mysql 4.0.x

> mod_perl 1.27
> rt 2.1.88

RT 2.1.88 was released in March of 2003. We've spent over a year fixing
bugs and making improvements. Before you spend time struggling with a
potential issue, I'd _strongly_ urge you to upgrade.

> Thanks, Parimala

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