[rt-users] pdf file attachment

[James Smith]

I ran into this same problem. 
I found that documents created with later versions (unknown what version) of Acrobat would not open with earlier versions (4.0 and earlier) of Reader. Opening the document with 5.0 and later worked. Odd...
 
Of course, your mileage may vary, this email filled by weight not volume, contents may have settled during shipping.
 
James H. Smith II NNCSE NNCDS 
Senior Systems Engineer 
First Call Response Center Team Lead 
The Presidio Corporation 
-----Original Message-----
From: Parimala Ramdas [mailto:Parimala.Ramdas at Zoran.com]
Sent: Wednesday, June 09, 2004 2:46 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] pdf file attachment


I have a weird problem with pdf files. Whenever I try to open it, it asks me for a Password saying that this file is protected. The headers for this file
 
Content-Type: application/pdf;
name = "guide.pdf"
Content-Disposition: inline
filename = "guide.pdf"
Content-Transfer-Encoding: base64
 
Is this allright? I haven't used attachments in RT so far... I have problems with pdf and tar.gz as specified in an earlier mail. I would like to know if this is an RT problem. Any help will be appreciated.
 
System info:
linux i686
apache 1.3.27
mysql 3.23.55
mod_perl 1.27
rt 2.1.88
 
Thanks, Parimala
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040610/8552279d/attachment.htm>