[rt-users] RT's report facilities

["Jacobsen, Jörg"]

Hi there,

we just started using RT 3.0.10 within several projects and I am quite satisfied with RT's concepts and robustness.

A thing I am missing though is the ability to generate reports. Let's say I wanted to communicate a detailed list of feature requests for a product to a person I cannot grant direct access to RT. How do I do this? (I should note that the feature request queue involves a couple of custom fields).

Any help appreciated, thanks, Joerg.