[rt-users] RT SeeQue problem

[Gautam Gupta]

Hi

I have been trying to set up rt 3.08 on Redhat 7.2 with mysql database. I want to assign the following schema

I have a group called staff. This is a priviledged group and can see all queues and all tickets (successfully configured)

I have a group called customer1. This is a non-priviledged group and should be able to create tickets, see tickets and see customer1 queue only. I have assigned rights of seequeue, Showticket and createticket to the group customer1 on the queue customer1. I am able to create tickets but unable to see either the queue or the ticket. Any ideas how this can be sorted out


Regards
Gautam

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