[rt-users] RE: RT SeeQue problem

[Ruslan U. Zakirov]

You've taken a little bit wrong direction in RT Right management.
Please read next articles to understand difference between priveleged 
and non priveleged users
http://wiki.bestpractical.com/index.cgi?PrivilegedUsers
and then
http://wiki.bestpractical.com/index.cgi?Rights

Hope this will help you.

			Ruslan.

PS: feel free to ask if something unclear in articles.

Gautam Gupta wrote:
> Hi Seph
> 
> Thanks a lot for taking the time out to respond
> 
> The group customer1 is non-priveledged. I do not want this group to be privilidged as the they see all queues. I have multiple customers and I want each customer to see their respective queue only.
> 
> Appreciate the help!!
> Regards
> Gautam
>