[rt-users] RTFM "create new classes" error
Mike Patterson
mikep at uclink.berkeley.edu
Fri Jun 11 15:10:19 EDT 2004
When I attempt to create new article class
(RTFM->Configuration->Classes->New Class) I get an error message (see
below).
Using RTFM 2.0.4, RT 3.0.11 , Statistics 0.1.5, Mysql 4.0.20 , Perl
5.8.4, FreeBSD 4.8, Apache: Apache/1.3.31 mod_perl/1.29 mod_ssl/2.8.18
OpenSSL/0.9.7d
I recently upgraded Perl 5.8.2-5 -> 5.8.4, RT from 3.0.7 -> 3.0.11 &
RTFM 2.0 -> 2.0.2 I'm not aware of whether or not this problem was
preexisting or not, I just noticed it today, so I upgraded RTFM 2.0.2 ->
2.0.4 and still have same problem.
Do I need to set different permissions on my log files? Any tips?
Thanks,
Mike
error: no connection to syslog available at
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm line 77
context:
...
187: # whether they should generate a full stack trace (confess() and
cluck())
188: # or simply report the caller's package (croak() and carp()),
respectively.
189: # confess() and croak() die, carp() and cluck() warn.
190:
191: sub croak { die shortmess @_ }
192: sub confess { die longmess @_ }
193: sub carp { warn shortmess @_ }
194: sub cluck { warn longmess @_ }
195:
...
code stack: /usr/local/lib/perl5/5.8.4/Carp.pm:191
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:430
/usr/local/lib/perl5/5.8.4/mach/Sys/Syslog.pm:337
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Syslog.pm:77
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch/Output.pm:41
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:95
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:74
/usr/local/lib/perl5/site_perl/5.8.4/Log/Dispatch.pm:22
/usr/local/rt3/lib/RT.pm:250
/usr/local/lib/perl5/5.8.4/Carp.pm:194
/usr/local/rt3/lib/RT/Principal_Overlay.pm:354
/usr/local/rt3/lib/RT/User_Overlay.pm:1474
/usr/local/rt3/lib/RT/CurrentUser.pm:305
/usr/local/rt3/lib/RT/FM/Class_Overlay.pm:267
/usr/local/rt3/lib/RT/FM/Class_Overlay.pm:254
/usr/local/lib/perl5/site_perl/5.8.4/DBIx/SearchBuilder/Record.pm:410
/usr/local/rt3/share/html/RTFM/Admin/Classes/Modify.html:103
/usr/local/rt3/share/html/autohandler:196
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