[rt-users] RE: dumpfile-to-rt-3.0 choking on attachment

[Robert Joost]

Jesse Vincent wrote:

>
>On Fri, Jun 18, 2004 at 03:11:46PM -0700, Robert Joost wrote:
>  
>
>>Ok, from some of the output I sent you, some of the output is with the 
>>ticket number.
>>Out of over 4,000 tickets, only 2 or 3 tickets get put into the 
>>database, the rest is lots of output like below...
>>    
>>
>
>Something appears fairly messed up with your database. I haven't seen
>these symptoms before.
>  
>
Ouch. Well, I believe it, you invented RT and I just inherited it a 
while ago.
I did the export as root user, everything as root and the export from 
RT2 didn't report any errors.
Well, I appreciate your effort.
If it's like that, it might be better if I set up another instance and 
force them to start using the new one because I can always let them have 
access to the old one in the interim and maybe it'll give time
to work out what's up..

-- 
Rob Joost
Unix Administrator

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