[rt-users] RE: dumpfile-to-rt-3.0 choking on attachment

[Jesse Vincent]

On Fri, Jun 18, 2004 at 08:56:29PM -0500, Les Mikesell wrote:
> On Fri, 2004-06-18 at 17:25, Jesse Vincent wrote:
> 
> > There is, at least, a sliver lining: Moving to a clean, new RT 3 instance 
> > does have the side benefit of being able to easily redo your queue, scrip 
> > and custom fields from a clean slate based on what your staff have learned 
> > using RT2.
> 
> Is there, by any chance, a way to move only the privileged users and
> groups from an RT2 to a new RT3 without taking tickets or
> unprivileged users?  Taking the queues and watchers would be OK too
> but that part is easy enough to rebuild once the users are there.

Have a look at the boolean variables at the top of the import tool.

> ---
>   Les Mikesell
>    les at futuresource.com
> 

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