[rt-users] RE: dumpfile-to-rt-3.0 choking on attachment
Les Mikesell
les at futuresource.com
Fri Jun 18 21:56:29 EDT 2004
On Fri, 2004-06-18 at 17:25, Jesse Vincent wrote:
> There is, at least, a sliver lining: Moving to a clean, new RT 3 instance
> does have the side benefit of being able to easily redo your queue, scrip
> and custom fields from a clean slate based on what your staff have learned
> using RT2.
Is there, by any chance, a way to move only the privileged users and
groups from an RT2 to a new RT3 without taking tickets or
unprivileged users? Taking the queues and watchers would be OK too
but that part is easy enough to rebuild once the users are there.
---
Les Mikesell
les at futuresource.com
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