[rt-users] RT bug?

Harald Wagener hwagener at hamburg.fcb.com
Mon Jun 21 03:50:00 EDT 2004


Am 18.06.2004 um 17:06 schrieb Asif Iqbal:

> Hi All
>
> I am using RT 3.0.11 with Apache 1.3.27,mod_perl1,mysql-4.0.13i and 
> perl
> 5.8.4. I am running it on Solaris 8
>
> Now one of my user experienced this and I quote
>
> "I have noticed that after taking ownership of a case, WebRT
> will on occasion set the owner back to "Nobody" when we go to resolve
> the ticket.
>

This happens on our site as well (RT 3.0.10, apache 1.3.31, perl 5.8.3, 
using mod_perl 1.29.0.1) time and again.

Regards,
     Harald




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