[rt-users] Open new window when selecting attachments

[Kogami, Bruce]

Hi,

We are running RT 3.0.12, Apache 1.3.29, perl 5.8.4.

While in RT, if a user sends in an attachment and I select it to view, it opens the attachment in the same browser as RT. To get back to the ticket, I hit the 'Back' button. When I do this, RT creates a duplicate attachment. 

Is there a way to have RT create a new window when selecting the attachment for viewing?

Thanks,
Bruce


***************************************************************
This E-mail is confidential.  It should not be read, copied, disclosed or used by any person other than the intended recipient.  Unauthorized use, disclosure or copying by whatever medium is strictly prohibited and may be unlawful.  If you have received this E-mail in error, please contact the sender immediately and delete the E-mail from your system.
***************************************************************