[rt-users] Speeding Up RT by Removing Code to Display File Sizes

[Jason Grigsby]

We're running 3.0.10.

-Jason

On Jun 22, 2004, at 5:13 PM, Jesse Vincent wrote:

>
>
>
> On Tue, Jun 22, 2004 at 03:30:39PM -0700, Jason Grigsby wrote:
>> We've been battling RT speed issues on our server over the past couple
>> of months. We had one ticket that took almost three minutes to load
>> with 30 transactions on the ticket.
>
>> One of our engineers found that removing the code that calculates the
>> file size of attachments and transactions significantly sped up our RT
>> installation. I've included his email to me below for reference.
>
> Jason,
>
> 	What version of RT are you using? This is something we addressed
> a couple revs of RT back in a somewhat less invasive way.
>
> Best,
> Jesse