[rt-users] Speeding Up RT by Removing Code to Display File Sizes

[Jesse Vincent]

On Tue, Jun 22, 2004 at 06:10:39PM -0700, Jason Grigsby wrote:
> We're running 3.0.10.

That's _really_ surprising. Especially since those filesizes are
pre-generated and cached. I'd love to hear more information from your
engineer.

> >On Tue, Jun 22, 2004 at 03:30:39PM -0700, Jason Grigsby wrote:
> >>We've been battling RT speed issues on our server over the past couple
> >>of months. We had one ticket that took almost three minutes to load
> >>with 30 transactions on the ticket.
> >
> >>One of our engineers found that removing the code that calculates the
> >>file size of attachments and transactions significantly sped up our RT
> >>installation. I've included his email to me below for reference.

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