[rt-users] Request for comments: Configurable Status

[Todd Chapman]

I think that RT can be more flexible but not compliacted
by having it use intelligent defaults. That is, deliver what
we have today but with a more flexible code base so that
it can be extended even more easily.

-Todd

On Wed, Jun 23, 2004 at 08:02:56PM -0400, Matt Disney wrote:
> 
 <snip>
> 
> On the other hand, more and more advanced functionality and flexibility 
> serves to complicate RT and perhaps discourage users that don't need 
> such features. I suppose the compromise between flexibility and 
> user-friendliness lies in pursuing advanced features but having a good 
> set of common default settings. The most common complaint about RT may 
> be that setup is complicated (though things seem to be getting better in 
> this respect all the time); if push comes to shove, it's probably better 
> to make RT easier to setup rather than have certain advanced 
> functionality that a minority of users will leverage.
>