[rt-users] Customer access to own tickets

[Joe.Thurgood at vexcel.com]

I am setting up a customer support system based on RT, and also want to
allow customers access to their own tickets without letting them see other
customers' tickets.  Is there any way to do this apart from having each
customer have their own queue?  Or is there a way to create queues that
are a customer-specific view selected from a common queue?
Thanks for any advice you can give me.
Joe.