[rt-users] Is there a RT3-Hackers document?
Bob Goldstein
bobg at uic.edu
Sat Jun 26 11:57:21 EDT 2004
>emf wrote:
>> Is there anything like the Hackers document for RT3? Something
>> describing API, interfaces, or anything else about RT3 from the
>> customization perspective?
>Nothing describe API better then source code and POD around it.
Well, true, but RTFSC is a bit abrupt, no?
When I started (about RT 3.0.5), I found the Hacker's
guide to RT2 very useful. Outdated and incomplete, but it
did help orient me to RT-think.
I think I know what emf wants (or what I wanted :-) -- an
organized overview of the schema, objects and basic
SearchBuilder, major subsystems (e.g. email, web, cli, scrips,
privileges), hacking techniques (e.g. Dirk Pape's wiki on
"CleanlyCustomizeRT"), even things like preferred coding style
and patch creation. The API for a specific Class is
well enough described in the code/pod, but the overall
RT meta-schema is not. (At least, it's not organized in one place.
Many of these items are scattered about.)
The wiki, itself, it a big step forward. But it's not yet
mature enough for what emf needs.
bobg
>
>>
>> Thanks,
>> --
>> honi soit qui mal y pense
>> ~mindlace http://mindlace.net
>>
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>>
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>
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