[rt-users] Is there a RT3-Hackers document?

[Asif Iqbal]

Jesse Vincent wrote:
> 
> 
> 
> On Sat, Jun 26, 2004 at 10:57:21AM -0500, Bob Goldstein wrote:
> > >emf wrote:
> > >> Is there anything like the Hackers document for RT3? Something 
> > >> describing API, interfaces, or anything else about RT3 from the 
> > >> customization perspective?
> > >Nothing describe API better then source code and POD around it.
> > 
> >    Well, true, but RTFSC is a bit abrupt, no?  
> >    
> >    When I started (about RT 3.0.5), I found the Hacker's
> >    guide to RT2 very useful. Outdated and incomplete, but it
> >    did help orient me to RT-think.
> 
> Ok. That content is still (again) sitting at fsck.com/rtfm.  Feel free
> to import it into the wiki and start hacking ;)
> 
> 
> >    I think I know what emf wants (or what I wanted :-) -- an
> >    organized overview of the schema, objects and basic
> >    SearchBuilder, major subsystems (e.g. email, web, cli, scrips,
> >    privileges), hacking techniques (e.g. Dirk Pape's wiki on
> >    "CleanlyCustomizeRT"), even things like preferred coding style
> >    and patch creation.  The API for a specific Class is
> >    well enough described in the code/pod, but the overall
> >    RT meta-schema is not. (At least, it's not organized in one place.
> >    Many of these items are scattered about.)
> 
> We are working on it, in the form of a book to be published sometime
> around the end of the year. The book is an much-expanded version of our
> daylong RT developer training program which covers all the things you

I am looking forward to this book. Would be much appreciated

> just mentioned. But writing books is slow going and takes a
> long time :/
> 
> 	Jesse
> 
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-- 
Asif Iqbal
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