RE : [rt-users] RFTM : custom field problem

[Sivan DERAY]

I had created a custom field that is associated with class A.
So, After i select a ticket in RT, i extract it, i select the class i want to put it in and on the next page, where i can see the ticket history, there's no custom field to select ... ?
 
thanks a lot

	-------- Message d'origine-------- 
	De: Jesse Vincent [mailto:jesse at bestpractical.com] 
	Date: lun. 28/06/2004 17:29 
	À: Sivan DERAY 
	Cc: rt-users at lists.bestpractical.com 
	Objet: Re: [rt-users] RFTM : custom field problem
	
	




	On Mon, Jun 28, 2004 at 05:28:15PM +0200, Sivan DERAY wrote:
	> Hi,
	> 
	> When I extract an article I cannot select in the listbox the custom field I creat and assign to the class.
	
	What kinds of custom fields?
	
	> What's more, I gave the full right to everything on everything so to be sure there is not a right problem ...
	> I follow the pdf explanations, but it doesn't seem to be working.
	> 
	> I'm using RT v3.0.10 and RTFM 2.0.4
	> 
	> Thanks
	
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