[Fwd: Re: [rt-users] Obfuscate data in a ticket]
Russ Johnson
russj at dimstar.net
Tue Jun 29 13:04:49 EDT 2004
Jesse Vincent wrote:
>
>On Mon, Jun 28, 2004 at 10:54:27AM -0700, Russ Johnson wrote:
>
>
>>I have a customer that emailed some data to me, but now I want to
>>obfuscate the data in the ticket.
>>
>>I'm running RT2.
>>
>>Is it possible to edit the content of a message in a ticket?
>>
>>
>
>http://download.bestpractical.com/pub/rt/contrib/2.0/rt-addons/Censorware
>
>
OK, another question. How do I determine what the transaction ID is?
I could delete the whole ticket, but we'd like to keep the rest of the
history.
TIA!
Russ
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