[rt-users] second-level sort

[Mike Husband]

I think the default sort order is by ticket priority,
but if you select any queue you can choose the sort order
by clicking on headers

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Adam
> Hirsch
> Sent: Tuesday, 2 March 2004 3:03 AM
> To: RT users
> Subject: [rt-users] second-level sort
> 
> 
> Having just made the jump from RT2 to RT3, I've got some users who are
> flushing out differences in behavior.  One of them likes to 
> look at her
> queue sorted by owner, but then had gotten used to an 
> automatic subsort by
> ascending ticket number.  RT3 gets the primary sort-by-owner 
> right, but
> then the tickets owned by any particular person are in a 
> seemingly random
> order.  
> 
> Anyone know whether it's possible to get subsorts, or even 
> have it default
> to ascending numeric order?
> 
> Adam
>