[rt-users] Problems with ticket openning (RT 2.0.15/FastCGI/Apache 2.0.40)

[Phil Homewood]

Polivanov, Michael wrote:
> I have installed a new instance of RT with separate perl instance
> (5.8.3) only for RT. I am using apache 2.0.40 (later i will move 2.0.48)
> with FastCGI (the dist is RH 9.0). Everything works ok, but every new
> ticket results in following errors in apache log:
> 
> [Mon Mar 01 11:37:57 2004] [error] [client 10.251.154.197]
> FastCGI: server "/opt/rt/2.0.15/bin/mason_handler.fcgi" stderr:
> DBD::mysql::st execute failed: Column 'Keyword' cannot be null at
> /opt/rt/perl/5.8.3/lib/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm line
> 410, <GEN44> line 1414., referer: https://xxxxx/Ticket/Create.html?Queue=8

You say this is a new instance. Any reason you chose 2.0.15 over
3.0.x?

At any rate: you might want to tweak the debug statement that
produced that error (around SearchBuilder/Handle.pm:410) to
also dump the @bind_values array for inspection.
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