[rt-users] Problems with 3.0.9
Ruslan U. Zakirov
cubic at acronis.ru
Tue Mar 2 07:35:17 EST 2004
By default action actor not notified unless you set $NotifyActor to 1 in
config.
Then look in your scrips better may be you've forgot somebody notifications.
Good luck. Ruslan.
Ronald Vyhmeister wrote:
> I've installed 3.0.9 clean on a debian server, adjusted postgres to allow
> local connections... and all works fine, except... If I reply to an e-mail,
> this is what I get... and even when I use the web interface to reply, I get
> the same error... Interestingly, the requestor e-mail is set correctly.
> Any other ideas?
>
> Thanks,
>
> Ron
>
> Mar 2 15:32:54 mba RT: Converting 'us-ascii' to 'utf-8' for text/plain -
> RE: [m
> ba.aiias.edu #38] AutoReply: New fake problem
> Mar 2 15:32:54 mba RT: Found a ticket ID. It's 38
> Mar 2 15:32:54 mba RT: RT::Scrip=HASH(0x9873088): Couldn't prepare Open
> Tickets
> (/usr/share/perl5/RT/Scrip_Overlay.pm:346)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.17.8335604243324 at mba.aiias.edu>
> #38/75 -
> Scrip 4 (/usr/share/perl5/RT/Action/SendEmail.pm:92)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.17.8335604243324 at mba.aiias.edu> No
> reci
> pients found. Not sending. (/usr/share/perl5/RT/Action/SendEmail.pm:257)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.11.9769624133094 at mba.aiias.edu>
> #38/75 -
> Scrip 5 (/usr/share/perl5/RT/Action/SendEmail.pm:92)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.11.9769624133094 at mba.aiias.edu> No
> reci
> pients found. Not sending. (/usr/share/perl5/RT/Action/SendEmail.pm:257)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.12.697119316811 at mba.aiias.edu>
> #38/75 -
> Scrip 6 (/usr/share/perl5/RT/Action/SendEmail.pm:92)
> Mar 2 15:32:54 mba RT: <rt-3.0.9-38-75.12.697119316811 at mba.aiias.edu> No
> recip
> ients found. Not sending. (/usr/share/perl5/RT/Action/SendEmail.pm:257)
> Mar 2 15:32:55 mba postfix/local[31175]: E514432E75: to=<rt at mba.aiias.edu>,
> rel
> ay=local, delay=2, status=sent ("|/usr/bin/rt-mailgate --queue general
> --action
> correspond --url http://localhost/rt")
> --------------------------------------
> Ronald Vyhmeister, PhD
> rvyhmeister at aiias.edu
> Chairman, Business Department
> AIIAS
> Technology is dominated by two kinds of people:
> Those who manage what they do not understand and
> those who understand that which they do not manage.
>
>
>
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