[rt-users] Problem with searching for requestor email address in RT 3.0.9?

Daniel E. Eisenbud eisenbud at cbio.mskcc.org
Tue Mar 2 11:38:54 EST 2004


I recently upgraded from RT 3.0.5 to 3.0.9.  While I was at it, I added
the suggested indices and converted from myISAM to InnoDB tables, though
I doubt that those things caused the problem I'm seeing now.

Searching for requestors' email addresses seems not to work at all.  I
enter an address, hit search, RT thinks for a while, and then shows a
list of tickets, but the same list as before.  And the search term
hasn't been added to the list of search terms.

Do I need to do something like force perl to more thoroughly reload
things, or?  I've restarted apache since the upgrade, of course, and
3.0.9 besides that seems to be running just fine.

-Dan

-- 
Daniel E. Eisenbud
eisenbud at cbio.mskcc.org
Computational Biology Center
Memorial Sloan-Kettering Cancer Center



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