[rt-users] Problem with searching for requestor email address in RT 3.0.9?

Daniel E. Eisenbud eisenbud at cbio.mskcc.org
Tue Mar 2 11:52:53 EST 2004


On Tue, Mar 02, 2004 at 11:38:54AM -0500, Daniel E. Eisenbud <eisenbud at cbio.mskcc.org> wrote:
> I recently upgraded from RT 3.0.5 to 3.0.9.  While I was at it, I added
> the suggested indices and converted from myISAM to InnoDB tables, though
> I doubt that those things caused the problem I'm seeing now.
> 
> Searching for requestors' email addresses seems not to work at all.  I
> enter an address, hit search, RT thinks for a while, and then shows a
> list of tickets, but the same list as before.  And the search term
> hasn't been added to the list of search terms.
> 
> Do I need to do something like force perl to more thoroughly reload
> things, or?  I've restarted apache since the upgrade, of course, and
> 3.0.9 besides that seems to be running just fine.

Just to clarify, I just stopped and then started apache, and the problem
persists.

-Daniel

-- 
Daniel E. Eisenbud
eisenbud at cbio.mskcc.org
Computational Biology Center
Memorial Sloan-Kettering Cancer Center



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