[rt-users] Display more than 10 tickets.

Rabbie Zalaf ZalafR at Leadingedgegroup.com.au
Tue Mar 2 18:28:27 EST 2004


Hi Tremaine,

Thanks for the help but it did not work. My RT_SiteConfig.pm only contains
one line of

1;

So I entered the below line into RT_Config. (using RT 8.0.0). I restarted
apache but still only see 10 tickets.

Please advise and thanks again.

Kind Regards,
Rabbie Zalaf.

-----Original Message-----
From: Tremaine Lea [mailto:tremaine.lea at sjrb.ca] 
Sent: Wednesday, March 03, 2004 10:17 AM
To: 'RT users'
Subject: RE: [rt-users] Display more than 10 tickets.


Hi Rabbie,

I believe you are looking for the following in /opt/rt3/etc/RT_SiteConfig.pm

# $MyTicketsLength is the length of the table on the front page. # For some
people, the default of 10 isn't big enough to get a feel for # how much work
needs to be done before you get some time off.

Set($MyTicketsLength, 10);

Change it from 10 to which ever value is appropriate for your environment.

Cheers,

Tremaine
Team Lead
Acceptable Use Policy Management Team
Shaw High-Speed Internet Service
Shaw Cablesystems G.P.
2400 - 32nd Avenue N.E.
Calgary, Alberta, T2E 9A7
Telephone: (403)539-6655
AUP Telephone: (403)750-7420 
Facsimile: (403)539-6831
<mailto:internet.abuse at sjrb.ca>(TL)
 
https://secure.shaw.ca/policy/Use-Policy.asp
 
Please include all previous correspondence when replying 
 

> -----Original Message-----
> From: Rabbie Zalaf [mailto:ZalafR at Leadingedgegroup.com.au]
> Sent: Tuesday, March 02, 2004 4:07 PM
> To: RT users
> Subject: [rt-users] Display more than 10 tickets.
> 
> Hi Guy's,
> 
> Is it possible to have RT display more than 10 tickets in
> "Tickets I own"
> and "Tickets I requested"?
> 
> Thanks in advance.
> 
> Rabbie Zalaf
> Network Consultant
> Leading Edge Internet
> 02 9497 4024
> http://www.leadingedgeinternet.net.au
> -----BEGIN GEEK CODE BLOCK-----
> VERSION: 3.1
> GIT d++ s:>s-:- a22 C++++ L U+++
> P+ L+++>$L+++++ E--- W+++ w-- M--
> t+++ G++
> -----END GEEK CODE BLOCK-----
> This document together with any attachments is confidential
> and is intended for the named recipient only. It can not be 
> copied, disclosed, passed on or duplicated in any way shape 
> or form, without the prior permission of the author. If you 
> are not the intended recipient please contact the author 
> immediately and destroy the message. All parties acknowledge 
> that any breach of confidence or disclosures made by any 
> party, (including their employees, agents and contracted 
> service providers such as solicitors, accountants, auditors 
> and others), which may result in a commercial loss to Leading 
> Edge Group, may result in Leading Edge Group exercising such 
> rights as are available to them in connection with that loss.
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com 
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at
> http://fsck.com/rtfm
> 
_______________________________________________
rt-users mailing list
rt-users at lists.bestpractical.com
http://lists.bestpractical.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm



More information about the rt-users mailing list