[rt-users] Display more than 10 tickets.

[Russ Roff]

The RT_SiteConfig.pm file needs to be copied from RT_Config.pm (in the same
directory), then modified appropriately.  After modifications, restart
Apache for changes to take effect.

----- Original Message ----- 
From: "Rabbie Zalaf" <ZalafR at Leadingedgegroup.com.au>
To: "'Tremaine Lea'" <tremaine.lea at sjrb.ca>; "'RT users'"
<rt-users at lists.fsck.com>
Sent: Tuesday, March 02, 2004 6:28 PM
Subject: RE: [rt-users] Display more than 10 tickets.


> Hi Tremaine,
>
> Thanks for the help but it did not work. My RT_SiteConfig.pm only contains
> one line of
>
> 1;
>
> So I entered the below line into RT_Config. (using RT 8.0.0). I restarted
> apache but still only see 10 tickets.
>
> Please advise and thanks again.
>
> Kind Regards,
> Rabbie Zalaf.
>
> -----Original Message-----
> From: Tremaine Lea [mailto:tremaine.lea at sjrb.ca]
> Sent: Wednesday, March 03, 2004 10:17 AM
> To: 'RT users'
> Subject: RE: [rt-users] Display more than 10 tickets.
>
>
> Hi Rabbie,
>
> I believe you are looking for the following in
/opt/rt3/etc/RT_SiteConfig.pm
>
> # $MyTicketsLength is the length of the table on the front page. # For
some
> people, the default of 10 isn't big enough to get a feel for # how much
work
> needs to be done before you get some time off.
>
> Set($MyTicketsLength, 10);
>
> Change it from 10 to which ever value is appropriate for your environment.
>
> Cheers,
>
> Tremaine
> Team Lead
> Acceptable Use Policy Management Team
> Shaw High-Speed Internet Service
> Shaw Cablesystems G.P.
> 2400 - 32nd Avenue N.E.
> Calgary, Alberta, T2E 9A7
> Telephone: (403)539-6655
> AUP Telephone: (403)750-7420
> Facsimile: (403)539-6831
> <mailto:internet.abuse at sjrb.ca>(TL)
>
> https://secure.shaw.ca/policy/Use-Policy.asp
>
> Please include all previous correspondence when replying
>
>
> > -----Original Message-----
> > From: Rabbie Zalaf [mailto:ZalafR at Leadingedgegroup.com.au]
> > Sent: Tuesday, March 02, 2004 4:07 PM
> > To: RT users
> > Subject: [rt-users] Display more than 10 tickets.
> >
> > Hi Guy's,
> >
> > Is it possible to have RT display more than 10 tickets in
> > "Tickets I own"
> > and "Tickets I requested"?
> >
> > Thanks in advance.
> >
> > Rabbie Zalaf
> > Network Consultant
> > Leading Edge Internet
> > 02 9497 4024
> > http://www.leadingedgeinternet.net.au
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