[rt-users] Custom Conditions

[Andy Harrison]

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On Fri, 5 Mar 2004 09:44:42 -0000, Dermot Williams wrote
Subject: "[rt-users] Custom Conditions"
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>  Hi,
> 
>  Can anyone tell me what the custom condition box in Scrips is for? Can I
>  type Perl scripts directly into to it to, for example, dump mail into
>  particular queues depending on the subject line?
> 
>  Any help would be much appreciated, as always.

For conditions that aren't available in the Condition selection menu.

Use perl, just make it return true or false.

For example:

undef unless ($self->TicketObj->Subject =~ m/foo/ or $self->TicketObj->Subject =~ m/bar/ );

But the queue has an e-mail address, so doing a queue change is
probably complicating something that doesn't need to be complicated.

-- 
Andy Harrison
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