[rt-users] Custom Conditions

[Matthew Cheale]

The trouble being that without a definitive list of objects and their 
methods it makes it tricky to use...

Andy Harrison wrote:

> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> On Fri, 5 Mar 2004 09:44:42 -0000, Dermot Williams wrote
> Subject: "[rt-users] Custom Conditions"
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> 
> 
>> Hi,
>>
>> Can anyone tell me what the custom condition box in Scrips is for? Can I
>> type Perl scripts directly into to it to, for example, dump mail into
>> particular queues depending on the subject line?
>>
>> Any help would be much appreciated, as always.
> 
> 
> For conditions that aren't available in the Condition selection menu.
> 
> Use perl, just make it return true or false.
> 
> For example:
> 
> undef unless ($self->TicketObj->Subject =~ m/foo/ or $self->TicketObj->Subject =~ m/bar/ );
> 
> But the queue has an e-mail address, so doing a queue change is
> probably complicating something that doesn't need to be complicated.
> 

-- 
With regards,

Say_Ten


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