[rt-users] Disable Auto-Reply to Specific User?

[Blaine Cook]

I'm having recurrent problems with mail loops between request tracker 
and sympa (mailing list manager). The ideal way for me to fix this is 
to disable all auto replies to the sympa at mydomain address, since it's 
configured to send auto-replies itself.

I'm using RT3; the way I used to do this in RT2 was by disabling the 
user directly in the database, but I can't find the appropriate column 
anymore. I suspect that the "right way" is to use scrips, but any 
references are quite vague.

Any hints would be appreciated, since this is something that I find is 
regularly useful.

thanks,

blaine.