[rt-users] Disable Auto-Reply to Specific User?

[Jim Rowan]

Put it into the RTAddressRegexp variable in RT_SiteConfig.pm?
 

> -----Original Message-----
> From: Blaine Cook [mailto:blaine at altern.org]
> Sent: Monday, March 08, 2004 1:55 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Disable Auto-Reply to Specific User?
> 
> I'm having recurrent problems with mail loops between request tracker
> and sympa (mailing list manager). The ideal way for me to fix this is
> to disable all auto replies to the sympa at mydomain address, since it's
> configured to send auto-replies itself.
> 
> I'm using RT3; the way I used to do this in RT2 was by disabling the
> user directly in the database, but I can't find the appropriate column
> anymore. I suspect that the "right way" is to use scrips, but any
> references are quite vague.
> 
> Any hints would be appreciated, since this is something that I find is
> regularly useful.
> 
> thanks,
> 
> blaine.
> 
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