[rt-users] Changing FROM field with Sendmail and RT message

[Aurel Schwarzentruber]

On Wednesday March 10 2004 20:08, Chris Ridd wrote:
> On 10/3/04 5:40 pm, Vincent J. Bono <vbono at vinny.org> wrote:
> > Hello,
> >
> > I am running RT 3.0.8 under RH-9.
> >
> > Despite having set apache as a trusted user by sendmail  (as per
> > http://fsck.com/rtfm/article.html?id=5#106) messages coming from the RT
> > machine are still coming with a FROM: field address of
> > apache at localhost.localdomain
> >
> > I am using the sendmailpipe option in RT_Config and everything else seems
> > to be functioning correctly.
> >
> > What am I missing?
>
> I'm also using sendmailpipe, and my submit.cf's configured to forward all
> mail to our proper outbound MTA which is running on a different machine. I
> captured a packet trace using ethereal, and the problem I'm seeing is that
> the SMTP envelope 'from' is being set to <apache at william.isode.net> (ie the
> user that's running httpd, and the hostname of the machine running httpd)
> and I suspect our outbound MTA's tossing messages from clearly bogus users
> into /dev/null :-)
>
> The message content has a 'from' which matches the config in
> RT_SiteConfig.pm, ie "Chris Ridd via RT <blalblah>".
>
> Is there any way to tune the envelope 'from' in RT (3.0.9 btw), or is the
> only solution to tweak the MTA to accept what RT's setting?

You can force this by using the -f Parameter: add to SendmailArguments 
something like: "-f postmaster\@domain.com".

The trusted user option only prevents "X-Authentication-Warning" warnings.

Cheers
Aurel