Memory Leak ? Re: [rt-users] System Requirements

[Jim Goss]

Side note:  I am using RT 3.0.8...

Thanks,

Jim Goss
Director of Network Operations
Privacy, Inc. 

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Jim Goss
> Sent: Thursday, March 11, 2004 5:42 PM
> To: Russ Roff; rt-users at lists.bestpractical.com
> Subject: RE: Memory Leak ? Re: [rt-users] System Requirements
> 
> 
> FWIW, I think I may be seeing this problem as well.  In the last week or
> so I've noticed some serious slowing down of the system.  At first, I
> considered the fact that I was ramping up the number of tickets in the
> system and was looking at bumping up my resources in the box.  However,
> after coming to a crawl today, I bounced apache and when it restarted my
> swap space dropped like 200MB.  Now, a few hours later and I notice that
> the used swap space is creeping back up again by about 50MB.
> 
> Granted, I haven't yet done anything scientific, but thought I'd toss in
> some corroboration (for what it's worth).
> 
> Thanks,
> 
> Jim Goss
> Director of Network Operations
> Privacy, Inc.
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Russ Roff
> > Sent: Thursday, March 11, 2004 1:44 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: Memory Leak ? Re: [rt-users] System Requirements
> >
> > I've been suffering performance problems with 3.0.9 also, on a fresh
> > install.  Admittedly, my box is not well stocked.  I've only got 256 MB
> of
> > RAM.  This will have to change before I go live.  I'm using MySQL 4.0.17
> > standard, Perl 5.8.3, Apache 1.3.29, mod_perl 1.29, Solaris 8 and all
> > required versions of libraries to build RT3.0.9
> >
> > I did some playing around and I'm confused by what I see.  It appears
> > somewhere there might be a memory leak of some sort or another.
> >
> > The box I'm testing on has 1 user accessing RT - me.  There are 2
> queues,
> > with 2 total tickets.  Nothing else runs on this box.  I bounced the box
> > to
> > verify I'm starting fresh.  Here are the memory numbers I see.
> >
> > Start - Apache running, 6 httpd processes, all 21.9 MB.  144 MB free
> RAM,
> > 401 MB free SWAP.
> >
> > Logged into RT (just opened home page, no tickets) - 72 MB free RAM, 395
> > MB
> > free SWAP
> > Open ticket #1, which has a 1 MB attachment and 20KB of text - 49 MB
> free
> > RAM, 395 MB free SWAP
> > Jumped to ticket #2, which has no attachments and 5KB of text - 33 MB
> free
> > RAM, 395 MB free SWAP
> > Logged out of RT/Closed Browser - 30 MB free RAM, 395 MB free SWAP.
> >
> > I let the system "rest" for about 2 minutes between each of these
> > activities
> > so that I knew all processes had finished their work.
> >
> > Bounced Apache - back to 143 MB free RAM, 399 MB free SWAP.  mysqld, by
> > way,
> > was pretty much stable at 36 MB with the exception of spikes during
> ticket
> > loads.
> >
> > I don't know where the memory is going, but it's beginning to bother me.
> > Any ideas?
> >
> > ----- Original Message -----
> > From: "Karl Pietri" <kpietri at nvps.net>
> > To: "Jeremy Rooks" <jrooks at ocic.k12.ok.us>;
> > <rt-users at lists.bestpractical.com>
> > Cc: "Tony Griffin" <tgriffin at ocic.k12.ok.us>
> > Sent: Thursday, March 11, 2004 12:11 PM
> > Subject: Re: [rt-users] System Requirements
> >
> >
> > > I would personally give the ram a boost.  i was running on a 400mhz
> dell
> > > linux box and we had same problem with 256 upgraded to 512 and its
> > running
> > > like a champ.
> > >
> > > -Karl Pietri
> > > ----- Original Message -----
> > > From: "Jeremy Rooks" <jrooks at ocic.k12.ok.us>
> > > To: <rt-users at lists.bestpractical.com>
> > > Cc: "Tony Griffin" <tgriffin at ocic.k12.ok.us>
> > > Sent: Thursday, March 11, 2004 10:25 AM
> > > Subject: [rt-users] System Requirements
> > >
> > >
> > > We are currently running RT on a PowerPC G4 450MHz/100MHz
> > FSB/256MB/30GB.
> > > There are only 3 people who use this software.  When just one of us
> > tries
> > to
> > > go to the webpage it takes up to 10 seconds for the page to load.
> > Nearly
> > > every page we go to takes this long.  We have a full T1 everywhere.
> > >
> > > Can anyone tell me why we are getting these delays.  Is this normal?
> If
> > we
> > > upgrade to a dual processor G4 Xserve, will we see an improvement?
> > >
> > > Thanks in advance.
> > >
> > > Jeremy Rooks
> > >
> > > "You need not ask a man the type of computer he uses.  If its a Mac,
> he
> > will
> > > tell you.  If its not, why embarrass him?²
> > >
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> > >
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