[rt-users] User Permissions

[Mike Husband]

Go to Configuration -> Queues -> some_queue -> Group Rights

Then remove rights from everyone and assign rights to the group which should
have permissions on that queue.

In particular you probably want:
CommentOnTicket
CreateTicket
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments

If you want to assign rights to particular users instead of to groups, do
something similar for User Rights.

  -----Original Message-----
  From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Sandro Mendes
  Sent: Thursday, 11 March 2004 11:27 PM
  To: rt-users at lists.bestpractical.com
  Subject: [rt-users] User Permissions


        Hi,

        Is there anyway of configuring RT so that users, of a particular
group, that login can only see tickets they have created?

        Extending to this ... is it possible for a particular user to only
see tickets created by users of his group?

        I've been playing with the group permission and user permission but
have been unsuccessful in geting this right.


        Regards
        Sandro Mendes


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