[rt-users] Original ticket Cc addresses (reply to all)

[Patrick LeBoutillier]

Hi all,

My users would like have all the original Cc addresses preserved and
reused when replying to a ticket.

Here's an example:

Someone opens a ticket in RT by sending a mail:
  From: joe at domain.tld
  To: rt at domain.tld
  Cc: joes_boss at domain.tld

What I would like is that when a staff user replies to that ticket
from the Web interface, the Cc field automatically fills up with,
in this case, joes_boss at domain.tld.

So:
- Are these original Cc addresses preserved somewhere?
- Can they easily be retrieved so that I can implement this feature?


Thanks a lot,

Patrick